Nvidia SHIELD tablet recall due to overheating
Nvidia have recalled their Shield tablets after a problem was discovered that can cause the battery to combust.The company discovered a potentially serious design flaw in any of their 8-inch Shield tablets sold between July 2014 and July 2015 and has called for a voluntary recall of all these units. The company has stated they've "determined that the battery in these tablets can overheat, posing a fire hazard.
Nvidia have recalled their Shield tablets after a problem was discovered that can cause the battery to combust.
The company discovered a potentially serious design flaw in any of their 8-inch Shield tablets sold between July 2014 and July 2015 and has called for a voluntary recall of all these units. The company has stated they’ve “determined that the battery in these tablets can overheat, posing a fire hazard.
Owners of a Shield tablet can check to see whether they should return their tablet by following the below advice:
- Go to the Apps screen
- Select the Settings icon
- Scroll down, select About tablet
- Select Status
- Under the “Battery” category, you’ll see Y01 or B01
- If B01, your unit is NOT affected by this recall
- If Y01, your unit needs to be replaced. Please select Y01 to launch the recall application on the device
If your product has been affected by the battery issue, Nvidia will replace it free of charge. It has been stressed by Nvidia that all who own compromised Shield tablets should cease use immediately, apart from to initiate the recall process.
For more information on returning your tablet, click here.